"Michelle speaking"
"hello Michelle, my name is Sonia and I'm callling you from Woosh. I'm phoning because you emailed Woosh about getting a wireless connection, and I'm happy to say that we now cover your area"
"You guys have great timing!"
"why's that, ma'am?"
"Because this week I signed up for Jetstream"
"oh Ma'am, you could still cancel that"
"well yes, I could, but why should I? I waited 8 months for you guys to contact me, and well - I got sick of waiting"
"we have a really good deal going at the moment, ma'am. Your first two months free."
"I'm sorry, but I've already decided on Jetstream"
"okay ma'am, just give us a call if you change your mind"

"Michelle speaking"
"hello Michelle, my name is Sonia and I called you a week ago about signing up with Woosh wireless."
"ah yes, I remember you, what can I do for you?"
"I was wondering if you'd canceled your Jetstream account and if you're ready to sign up with Woosh?"
"ah.. no.. I don't want to cancel my new account with Jetstream. I worked really hard to get that and I'm very happy with it, thank you."
"are you sure? Woosh means you'll be mobile. You'll be able to take your laptop out roaming, no wires."
"I understand the concept, but as I said to you last week, you guys just took *too* long getting back to me. 8 months is a long time."
"Ok Michelle, if you change your mind, give us a call we'd love to get you on board with Woosh."

"Michelle speaking"
"hello Michelle, my name is Glen and I'm callling you from Woosh. I'm phoning because you emailed Woosh about getting a wireless connection, and I'm happy to say that we now cover your area"
"oh, really? you know, I had Sonia from Woosh call me two weeks ago trying to get me to sign up with Woosh but i had just signed up with Jetstream"
"You would be able to cancel your connection and sign up with Woosh very easily ma'am"
"no, thankyou. I waited 8 months for you guys to get back to me and well, you just took too long."
"OK, ma'am. Good luck with your Jetstream, if you ever change your mind, give us a call."

"Michelle speaking"
"hello Michelle, my name is Karl and I'm callling you from Woosh. I'm phoning because you emailed Woosh about getting a wireless connection, and I'm happy to say that we now cover your area"
"well, karl, I have to say of the three Woosh representatives that have called me in the last few weeks, you by far have the best voice."
"*laughs* why thankyou. You've been phoned before?"
"Yes, two weeks ago and two weeks before that. The first one was Sonia and I told her that the week she called me I had just signed with Jetstream. Now, I am happily in Jetstream ADSL land."
"don't you ever wish you could roam around? don't you have a laptop?"
"Well, yes I do have a laptop but the fact that it took you 8 months to get back to me means you don't get my businss."
"Patience is a virtue, you know, Michelle."
"yes, karl, it is.. but I am no saint, that's for sure."
"OK Michelle, we're fun people here and we'd love to have you as a customer, so if you change your mind, give us a call we'd love to hook you up."
"Awesome, Karl, if I do I will give you a call. And I'll look forward to hearing from another Woosh representative in two weeks time!"
"*laughs* okay goodbye Michelle."